Do you have a complaint?
If you have a complaint about the services of the Wijntraining Online, you submit it to the management of the Wijntraining Online. Wine training Online does its utmost to solve your complaint satisfactorily. See also our general terms and conditions
Description of your complaint
Indicate clearly in the letter or by mail what the complaint is and / or why you are not satisfied with the solution. Always include your personal details and account number.
Response within 6 weeks
The management of Wijntraining Online strives to respond in writing as soon as possible. You will receive a response within 6 weeks.
Don’t agree with the managements reply?
Do you disagree with the management’s response? Then you can turn to the judge. In certain cases you can contact the disputes committee.
The decision of the Disputes Committee for you and for the Wine Training Online are binding. The Disputes Committee charges costs for the handling of a dispute. For more information, please contact the Disputes Committee.